Speaking as having done this for 8 years, we are literally nothing but numbers to them, if they can say "is in work" or "is on a training course" it means they don't get crap for not forcing us onto it, my current advisor keeps saying i should do volunteer work with a group i don't get along with, they legit don't care about anyone so long as they can tick us off a list
Yeah. At least the person i spoke to today seemed to feel bad about not being able to help me.
But yeah. We are nothing but numbers and it doesnt matter if we're miserable as long as we get ticket off.
Horrible state of the world.