ITunes Help!

[Nicole]

Hey guys. I was hoping someone here might be able to help me out. I am trying to make a purchase on my iTunes account. I'm logged in, but when I enter my password, an error message apppears that says, "Incorrect Address." I know I have the correct password, for I just reset my iTunes password in order to attempt to fix this problem. Here is what happens when I try to make a purchase:
　
- I open iTunes.
- I attempt to make a purchase
- An error message pops up saying, "Incorrct address. A valid address is necessary to purchase. Click on Billing Info to go to the address page and correct your address."
- I am then redirected to the Billing Info page. I don't know what to do here, as my address (location) is the same as always.
- I click "Done."
- This same error message pops up, "Incorrct address. A valid address is necessary to purchase. Click on Billing Info to go to the address page and correct your address."

I don't know what else to do now. I have reset my password numerous times, but it will not let me make a purchase. Any help would be appreciated.

 

[zeldahuman]

Is your billing address a P.O. Box # or your home address? and make sure that you actually have money on your account. did u log out and log back in? are you using a credit card? make sure the credit card # is correct.
i don't know what else to tell u.

Hope i helped.
~Z

 

[Nicole]

Is your billing address a P.O. Box # or your home address? and make sure that you actually have money on your account. did u log out and log back in? are you using a credit card? make sure the credit card # is correct.
i don't know what else to tell u.

Hope i helped.
~Z

I got it now. :facepalm:

Thanks, zeldahuman. Turns out, I just needed to fix my address. So, problem solved. :bleh:

~Thread Closed~