So.. last Wednesday I ordered a NAS server on eBay. It shipped the next day, I got the tracking info early friday morning. It had an estimated delivery date for that Friday. Later that day, it was delayed. Fine. I'm sure it'll come on Monday or Tuesday. Monday comes, nothing. Today comes, it hasn't even updated to say it's in Sydney yet. So I call them. They tell me it's in their depot and is being passed to a courier. Awesome. I ask when it will arrive. This is where it gets absolutely stupid.
She says the earliest is Friday. Now, I get a little bit annoyed by this. I explain to her that she's saying it's in Sydney, about to be passed to the courier, and I'm in Western Sydney - 1-2 hours from the depot - and it's going to somehow take 3 days to get to me, still. At that point she apologised and said there was nothing that she could do but couldn't explain why it would take so long, so I asked to speak to her supervisor. She tried to connect me but they were on the phone, so she couldn't connect me. Here's where it gets confusing.
She then went on and explained to me that she had "put a priority" on the parcel, and that it had actually been assigned to a courier yesterday at 2:25pm and should have been delivered 24 hours later. Mind you, all of this is happening at a little bit before 4pm. I ask "So it should have already been delivered?" she got really flustered and then changed her tune.. explaining that they had a morning & afternoon delivery cycle and that it would most likely be delivered tomorrow but might not be delivered until Friday. Which doesn't even make sense since she just said there was a 24 hour time frame after pickup. At this point I just hung up, bc I was so angry.
Pretty sure she broke some kind of law by changing her story so many times. I just want my NAS, man. :[